Office Manager

Family Physicians of Marion, a long-established and busy medical practice, is seeking an experienced and motivated Office Manager to join our team. This position requires a dynamic individual with strong leadership and people management skills to oversee daily office operations, maintain a friendly and welcoming environment, and ensure smooth coordination between staff, patients, and external parties.

Key Responsibilities:

• Manage office staff and ensure effective team performance and morale in a patient-focused and collaborative environment
• Serve as the public face of the practice, interacting with patients and visitors in a friendly, professional manner
• Oversee administrative tasks, including patient scheduling, records management, and communications
• Ensure accurate collection of payments and coordination with billing department
• Perform prior authorizations and manage relationships with insurers
• Maintain HIPAA compliance across all operations and ensure confidentiality of patient information
• Handle accounting fundamentals and office finances
• Manage office technology, including proficiency with Excel, Word, and other necessary computer programs
• Use Allscripts software (experience preferred)
• Implement process improvements to enhance office efficiency
• Adapt and stay updated with the latest technologies and systems in healthcare management
• Solve day-to-day challenges efficiently, maintaining a calm and professional demeanor

Qualifications:

• Previous experience as an office manager, preferably in a medical setting
• Familiarity with Allscripts or similar medical software is preferred
• Strong computer skills including Microsoft Excel, Word, and general tech knowledge
• Detail-oriented and able to manage multiple priorities
• Knowledge of accounting fundamentals and ability to oversee financial tasks
• Strong interpersonal and communication skills
• Knowledge of medical billing, prior authorizations, and working with insurers
• Versed in HIPAA regulations
• Integrity, leadership, and people management skills
• Problem-solving abilities to handle office challenges effectively

Work Environment:

• At Family Physicians of Marion, we foster a collaborative and patient-focused environment where every team member plays an integral role in providing quality healthcare.
• We follow strict health and safety protocols to ensure the wellbeing of our staff and patients, particularly in light of COVID19.

Opportunities for Growth:

• We offer opportunities for continued learning and professional development within a growing practice.

Benefits:

• Salary commensurate with experience: $44,000-$50,000 per year
• Paid holidays
• 10 paid days off in the first year, increasing to 15 days in subsequent years
• 401(k) retirement plan
• Health care options negotiable
• Frequent free lunches